ATTENTION TO SOCIAL NETWORKS

Solution Center adapts to the new ways of relating to consumers in the current market, using its experience in order to offer innovative solutions that integrate various service channels in the same CRM for managing the needs of users on Social Networks. .

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This allows you to manage minute by minute customer conversations through Twitter, Facebook, YouTube, among other social networks, complementing traditional channels and meeting criteria of immediacy, quality and efficiency to achieve the proposed objectives. Each of these contacts allows us to carry out procedures, queries, claims,

suggestions, new requests for services or monitoring of existing ones.